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PARTICIPATING PARTNERS

Condominium/ Apartment

Aqua Bay Club

Aqua Bay Club

Hurricane Policy

What You Need to Know for Your Grand Cayman Vacation
ONE Canal Point

ONE Canal Point

Hurricane Guarantee

Worry Free Hurricane Guarantee
Please note that our hurricane policy is only applicable on reservations booked directly with ONE Canal Point. If a hurricane warning is issued for the Cayman Islands by the National Hurricane Center within seven days of your scheduled arrival date, you may call or email ONE Canal Point to reschedule or cancel your reservation and receive a full refund. If a hurricane warning is issued during your stay and you are forced to depart early, a refund will be issued for any unused nights. *Hurricane policy is only applicable on reservations booked directly with ONE Canal Point. *A hurricane is characterized as a well-defined system of showers and thunderstorms with a distinct circulation center and maximum winds of 74 mph (64 knots) or greater.
Cayman Reef Resort

Cayman Reef Resort

Hurricane Guarantee

Cancellation due to hurricane will result in a full refund if requested 30 days before arrival and 100% credit if within 30 days before arrival.
Travel advisory must be issued by Cayman government.
Harbour Heights

Harbour Heights

Hurricane Guarantee

Worry-Free
If there is a hurricane, and your party has not arrived, your deposit will be refunded in full. If you have arrived, and there is a hurricane and you must evacuate, our guests pay only for the nights they have stayed at Harbour Heights. Hurricane season runs from the beginning of June to the end of November. Any cancellation must be sent via email and acknowledgement received. Harbour Heights is not responsible for events beyond our control, e.g. inclement weather, maintenance issues.

Guest House/ Villa

Crescent Beach

Crescent Beach

Hurricane Guarantee

100% refund of daily rate for any full days on which stay at Crescent Beach is not possible due to hurricane warning or activity.